Deciding what company to choose for your lawn’s care can be overwhelming, especially if you just moved to town. There are private contractors, lawn care services, and the kid from next door. You want your lawn to look good after the job is finished and not have the service provider disappear when you need it done the next time.
So, what should you look for when hiring a lawn care company?
Do Your Research
The first thing you’ll probably do is check out the company’s reputation by looking online to check out the reviews of the company. Are the reviews mostly negative or positive? Like any business, you’ll find both, but consider the majority.
One of the best ways also to find a qualified lawn care provider is through word of mouth, ask a neighbor whose lawn you admire. This can give you valuable information because even if your neighbor does the lawn themselves, they may know who or who not to go to, regardless.
Are They Legit?
Find out if the company has insurance and a license to do the job. Hiring someone to do the job under the table has the potential to be problematic. Although it may be cheaper, can you trust them to show up if you have a problem that needs to be resolved?
Hiring a company that is licensed and insured means it’s a qualified professional business. Plus, if someone gets an injury while working on your property and they are not insured, guess who gets the bill? Yes, you get it, or even worse a lawsuit. Also, if they run over your sprinkling system or a rock is ricocheted off your window, and they don’t have insurance, you’ll be the one paying the replacement costs. Precautions like this are necessary when it comes to the safe haven you call your home.
Excellent customer service is essential in any situation. Let’s say you find a company you like, but you are constantly playing phone tag. Your lawn needs to be mowed, and a week goes by until you get a callback. Or they are understaffed, and it rains, and they don’t come out because they are behind schedule.
You want a company run by an owner-operator that returns calls by the next day or that has someone who can actively take your calls and schedule your lawn service in real time. You want a reliable lawn care company that uses a billing system and can schedule appointments. Knowing that the company you hire is going to be there when scheduled and will return your calls will save both stress and time.
Another issue to consider is how they maintain their equipment. A question you can ask is how often are the blades are sharpened? A professional will know the answer. A reputable lawn care company will change or sharpen blades about every 1-2 days.
Ask the owner of the company how long they’ve been in business. If it’s a new company, ask what kind of experience the owner has had in the lawn service business. Also, ask what the support system is if there are problems or questions after the completed lawn work. A good rule of thumb would be if it’s an older company, it usually means they’re good at what they do or they wouldn’t still be in business.
Having your lawn mowed may not be a big deal, but having your lawn taken care of correctly is. Make sure that the lawn company you choose is the right one to fit your needs.